Monday, November 28, 2011

Manyways to punish aviation engineer


Many of us put in several years as AME, anyone can easily understand that how easy is to punish an Engineer? We can have any shortcoming any where in the system i.e doing series of inspections to a final departure in line maintenance , blame it as a fault of engineer, punish them and get a reward of being a good manager, get set of going one more step further in career progression. Punish engineer for none of his but any one else faults. Never implement any methodology to curb it again in future. Close the case by punishing a poor engineer.  

Lack of synchronisation and a phase difference of various departments at a time of departure may cause a lapse for which anyone from interfacing departments, eg a cleaner to commercial; toilet flusher from GSD to a helper in engineering, late arrival of crew to a missing baggage etc, be responsible but engineer must have an magical eye and a wand to curb such things in time else he will be taken for a task. Such incidents do give managerial cadres to sharpen their skill and an opportunity for adding another feather in their cap & profile.

Our stbd. engine is exposed to get damage any time by our loader as most of the trolley does not have lock neither it is placed properly and loading is done without supervision. Engineers keep praying that nothing wrong should happen unless he will be in trouble. No one bother for such lapses except him.

Allotment of multiple departures to engineers with a gap of 20 to 25 mts is an art of a good managerial technique but failing to attend and manage the departures is a fault of engineer as he is not responsive and liable to penalised for the delay.

GSD personnel who are responsible for flushing toilet & potable water often do not reach in time to the A/C but delay caused due this engineer will be questioned and he will be asked why he did not give call to Sic and/or foreman. Many a times he has to show the dialled call as a proof.

Delay due last minute bay change (No code is allotted), no feed back to engineers in this regard by sic is in vogue now a days. Any delay on this account, again engineer has to reply why he was not there in time, Sic is not responsible for this. It is you who has to find out from anywhere; where the A/C was parked finally.

Final fuel figure conveyed to engineer only after departure, providing fuel slip is out of fashion but delay caused due more, less fuel or late arrival of bowsers, engineer is answerable.

Incidents at the time of push back of the aircraft caused mainly due rest less pilots who pressurises down to tech/engineer to do it fast, use of low HP tow tractor, high speed taxying, improper communication between cockpit and crew, it will be engineer who will be de rostered first.

Working with improper equipments and tools with no light in night, any mishap due fatigue or untrained technicians, it is engineer whose licence will be suspended; no one is questioned for the lapses. 

Aero bridge operators of GMR are naïve and untrained, damage caused to A/C doors due their mistakes, it will be engineer whose licence will be suspended.

Incidents caused due GMR operator failing to install GPU or GCU results in a circular advising engineer and technician to monitor & install above equipments and will be responsible for their lapses.

Ironically the same management never bother if we point out the faults of others for which aircraft was delayed above 5 mts to an hrs and say forget it, it was not ours. However engineers have to give explanation for a delay of even few single minutes and it will be wired so that entire airport will come to know about this delay.

May be many more such occasions in day to day job of an aviation engineer exist where he become victim of somebody else faults but this is a high time where management, regulatory body and HR must evolve with a system to reduce human fatigue and develop a technique to recognise system failure and take the corrective measures rather punishing who caused the failure.


Thursday, November 10, 2011

FACING A HARDSHIP


After the advent of transistors in early1950s and there after software electronic gadgets like calculator, computer, laptop, tablets to smart phone; we witnessed a remarkable changed in day to day maintenance activities. There was a time when we had a huge set of aircraft manuals which were referred to do the maintenance of the aircraft. These manuals were placed in a big room; was called technical library.

Hard copies of manuals were replaced by film and then softer version in the form of PDF and more recently to an advance program by Airbus as Air@Nav.

A big library converges to a working table with a PC. It was a huge saving in terms of space, ecology and undoubtedly user friendly.

After introducing NRC & CRS it was emphasized to mention the AMM/TSM Task referred during the maintenance of aircraft and its system, we fail to do so.

Four set of computers in our line maintenance have been kept on well designed working table but Air@Nav has expired and needs to be uploaded since months. It was brought into the notice of everyone but uploading is still awaited. In absence of printer, referring the task during maintenance is really a very difficult task.

In absence of Manuals (Current and updated), does our LM approved for maintenance activities as per CAR?

Inspections (PF to 400 hrs) are a continuous process of Line related job but one can not find copy of LO, WI and 400 Hrs Inspection schedule. There is not a single set of special inspection schedule in line maintenance.

Who will do such small job which is a day to day affair in line maintenance? How long engineer alone will face hardship just because their fellow workers who have been entrusted with such jobs are non performer?

Few staffs (Non technical) posted at LM for passing information to SIC regarding the availability of aircraft, arrival/departure i.e ETA of aircrafts, and taking fuel figure of the flight are totally unreliable. They are non serious and unaccountable. Every day one or another engineer come into trap of their mistake but till date no one is being taken for a task except engineer.

Do we really need such staffs in LM?

LM also needs to be installed two big screens dedicated for arrival and departure related information. SIC must get an email for fuel figure so that one who is passing this figure will be directly accountable for ones mistakes. The copy of fuel figure to be kept along with the allotment sheet from where engineer can get the fuel for flight. Any change in fuel figure must be followed by mail and telephonic conversation with SIC.

Few such things may be taken into account to improve further. We have the potential and we can do this.