Thursday, January 9, 2020

INDIAN OIL CUSTOMER CARE PROGRAM


Indian Oil Corporation(IOC) which is popular amongst its customers as INDIAN OIL was founded almost 60 years ago in 1959.It has a larger customer base in india being a leading petrolium producing company.
The IOC has a turn over of around ₹500,000crores with a net profit at the tune of ₹20,000 crores.
IOC is a market leader in its petrolium products and known for it's Quality and it's bond with one to one customers.

In spite of a Navratna amongst PSUs,it left no stones unturned and keep working with a large base of its more than 35000 employees with hand in hand to satisfy their customers.

The company arrange CUSTOMER CARE program time to time for one to one interaction with customer,listen their grivances and satisfy on spot.

One such CUSTOMER CARE program was arranged today at 


Sector 19,Dwarka,New Delhi ,Company owned Petrol pump.

The Customer care program was arranged and organised by Indian oil Delhi division under the guidance and able presence of  Sh Pravin Kumar Sharma,GM Institutional Manager,Mr Laxman Kumar, Executives Marketing and Ms Meghna,Business Manager.

Further Ms Meghna,Business Manager invited GM to give momentum to the program as per shedule.
During ourthe program,Mr SK Chauhan,Vice President & Mr Pramod Kumar of Royal Green Apartments were invited by GM,IOC, Pravin Kumar Sharma.
The function was inaugurated by GM Sh Pravin Kumar with a welcome address to the guest followed by distributing



Cakes,Pens,Bags and T Shirts as a mark of gratitude to the loyalty of customers towards IOC.

              Presenting T-Shirt

Finally,the motto of IOC where Customers are given first and foremost priority as their(Customers) presence are the prime factor of IOC existence.This is imbibed in the mind ko of its each and every employees and that is the success behind IOC.

They take oath every morning while on job as shown in below visual:-
https://drive.google.com/file/d/175eneJXvdk4jYtNzsygjTbaTHqlH-dKn/view?usp=drivesdk

Regards
-pramodara

1 comment:

Kalyan Kirty said...

Good that some of the RWA members participated in the program. Thanks for the update.